Privacy Policy

Privacy and Cookies Policy

This Privacy and Cookies Policy (the “Policy”) outlines how we, PSL Print Management Ltd collect, use, and protect your personal data when you interact with our website, https://pslprint.co.uk/ or https://online.pslprint.com/ and our online services, including but not limited to marketing, Google Analytics, and online ordering (collectively referred to as “Services”). We are committed to complying with the Data Protection Act 2018 (the ‘2018 Act’) and the UK General Data Protection Regulation (‘GDPR’) and ensuring that your privacy and data protection rights are respected. Please read this Policy carefully to understand how we collect, use, and protect your personal data.

1. Collection of Personal Data: We may collect personal data, which includes but is not limited to your name, email address, contact information, and payment details, when you interact with our Services. We may collect personal data when you subscribe to our marketing emails, use our online ordering system, or access our website. We collect personal data through various means, including but not limited to online forms, cookies, and other tracking technologies.
2. Use of Personal Data: We may use your personal data for the following purposes:

1. Marketing: We may use your personal data to send you marketing communications, including but not limited to newsletters, promotional offers, and updates about our products and services. You have the right to opt out of receiving marketing communications at any time by following the unsubscribe instructions in the communications or contacting us directly.
2. Google Analytics: We may use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to collect and analyse information about your use of our website. Google Analytics uses cookies to collect anonymous data, such as your IP address, browser type, operating system, and website interactions, to generate reports on website activity. You can opt out of Google Analytics by using the Google Analytics Opt-Out Browser Add-on or by adjusting your browser settings.
3. Online Ordering: If you use our online ordering system, we may collect and process your personal data, including but not limited to your name, and contact information to fulfil your orders, process payments, and provide customer support.

1. Legal Basis for Processing: We rely on the following legal bases for processing your personal data:

1. Consent: We may obtain your consent to collect and process your personal data for marketing purposes. You have the right to withdraw your consent at any time by contacting us directly.
2. Legitimate Interests: We may process your personal data based on our legitimate interests, such as improving our Services, analysing website usage, and providing customer support. We will always balance our legitimate interests against your data protection rights.
3. Performance of Contract: If you use our online ordering system, we may process your personal data to fulfil our contractual obligations, such as processing payments and delivering orders.

1. Cookies: We use cookies and other tracking technologies on our website to improve your browsing experience and analyse website usage. Cookies are small text files that are stored on your device when you visit our website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a longer period. You can adjust your browser settings to block or delete cookies, but this may affect your ability to use certain features of our website.
2. Data Retention: We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including but not limited to legal, accounting, and operational requirements. We will take reasonable measures to ensure that your personal data is accurate, up-to-date, and securely stored.
3. Data Sharing: We may share your personal data with third parties who provide services on our behalf, such as email marketing providers, payment processors, and website analytics providers. We may also share your personal data to comply with legal obligations, respond to lawful requests and legal processes, protect our rights and property, or investigate and prevent fraud or other illegal activities. We may also share your personal data in connection with a business transfer, such as a merger, acquisition, or sale of assets, where your personal data may be transferred to a third party as part of the transaction.
4. Data Transfers: As part of our Services, your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA), including countries that may have different data protection laws than those in your country of residence. We will take appropriate measures to ensure that any such international transfers comply with applicable data protection laws and provide adequate protection for your personal data, such as implementing standard contractual clauses approved by the European Commission or obtaining your explicit consent where required.
5. Your Rights: You have certain rights with respect to your personal data, including:

1. Right to Access: You have the right to request access to your personal data and obtain information about how we process it.
2. Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
3. Right to Erasure: You have the right to request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
4. Right to Restriction: You have the right to request restriction of processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or the lawfulness of the processing.
5. Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller, where technically feasible.
6. Right to Object: You have the right to object to the processing of your personal data in certain circumstances, such as for direct marketing purposes or where we rely on legitimate interests as the legal basis for processing.
7. Right to Withdraw Consent: If we rely on your consent as the legal basis for processing your personal data, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us using the contact information provided in Section 10.

1. Data Security: We are committed to protecting the security of your personal data and have implemented appropriate technical and organizational measures to safeguard it from unauthorized access, loss, misuse, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal data.
2. Contact Us: If you have any questions, concerns, or requests regarding this Policy or the processing of your personal data, please contact us at:

       Email address: datacontroller@pslprint.co.uk

       Telephone number: 01772 704515

       Postal Address:

       PSL Print Management Ltd.

       A59 Red Scar Business Park

       Longridge Road

       Preston

       Lancashire

       PR2 5ND

1. Updates to this Policy: We may update this Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will post the updated Policy on our website and indicate the date of the last update. We encourage you to review this Policy periodically for any changes.
2. Last updated: 14/04/2023